📞 1. Call Amtrak Customer Service
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Expect hold times from a few minutes to around 10–15 minutes—Dial 1‑800‑USA‑RAIL (1-866-932-4012) recent improvements brought typical waits to under 3 minutes during peak hours

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TTY/TDD: Call 711, then +1-866-932-4012; or text from 7 am–11 pm ET

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